Shipping & Returns
SHIPPING & HANDLING
Orders received by 12am AEST Monday - Friday will be dispatched on the same day pending credit verification. Orders made on weekends or public holidays will be processed on the following business day and dispatched within 24 hours pending credit verification.
We hope you can understand during peak times there may be slight delivery delays however if you do not receive your order in the timeframe specified, please contact us on +61 424668926 or email us at firstname.lastname@example.org.
RATES - DOMESTIC DELIVERY (AUSTRALIA)
We offer free shipping on all domestic orders over $200. For all orders under $200, a shipping fee of $10 will be charged.
Domestic orders with perfumes will be sent out using Road Only Transport via Australia Post and delivery will take between 2-6 business days. Your signature will be requested upon delivery.
All other domestic orders will be sent out using Australia Post. Your signature will be requested upon delivery.
RATES - INTERNATIONAL DELIVERY
For international shipping:
For $35, orders will be sent out using Australia Post Pack and Track with tracking numbers provided. Tracking is available on the Australia Post website. Delivery of your order may take 3-14 days.
Orders received by 12am AEST on a business day and pending credit verification, will be dispatched on that business day. Orders placed on a weekend or public holiday will be dispatched on the following business day.
Orders will be shipped within 24 hours pending credit verification.
You may be responsible for import and/or customs duties on your order and will be responsible for paying these duties to release your order from customs upon arrival.
If you do not receive your order in the timeframe specified, please contact us on +61 424668926 or email us at email@example.com.
ONLINE RETURNS POLICY*
We happily accept returns on full priced items within 7 days of receiving your order for an exchange, credit note or refund. All items must be unused and in original condition with tags attached. All footwear must have original,Earrings cannot be returned for a refund or exchange.
Please choose carefully as we do not accept returns or exchanges on sale items unless faulty.
Currently, returns on orders will be covered by you and return postage costs are non refundable unless the items are found to be faulty. You may contact us at firstname.lastname@example.org.
Returns items should be posted to the following address:
140B/64 RIVER RD,ERMINGTON NSW 2115 Australia
Incorrect item, missing item or faulty item*
Please contact us if any merchandise you received is defective, incorrect or missing. We will do our very best to resolve your case in a timely manner.